The Power of Everyday Forgiveness: Letting Go Without Letting Down

Forgiveness is often seen as a deeply personal virtue, something reserved for close relationships or moments of profound hurt. In the workplace, however, forgiveness plays an essential but often overlooked role in leadership. When conflict, mistakes, or unmet expectations arise, the ability to forgive allows a leader to reset the tone and restore trust. This doesn’t mean ignoring problems or letting people off the hook. Instead, forgiveness gives us a way to move forward without letting the past permanently stain the relationship.

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Jonathan Steinberg Announced as Keynote Speaker for Educational Research & Measurement Day at the 2026 SAM International Business Conference

The Society for Advancement of Management (SAM) is proud to announce Jonathan Steinberg, Director of Research and Analytics at EurekaFacts, as a Keynote Speaker for Educational Research & Measurement Day during the 2026 SAM International Business Conference, taking place March 16–21, 2026, at the New England Institute of Technology in Rhode Island.

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Steven Holtzman Announced as Featured Presenter for Educational Research & Measurement Day at the 2026 SAM International Business Conference

The Society for Advancement of Management (SAM) is proud to announce Steven Holtzman, Senior Scientist at the Human Resources Research Organization (HumRRO), as a Featured Presenter for Educational Research & Measurement Day during the 2026 SAM International Business Conference, taking place March 16–21, 2026, at the New England Institute of Technology in Rhode Island.

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Dr. Felice D. Billups Announced as Special Presenter for Educational Research & Measurement Day at the 2026 SAM International Business Conference

The Society for Advancement of Management (SAM) is proud to announce Dr. Felice D. Billups, Ed.D., Professor of Educational Leadership at Johnson & Wales University, as a Special Presenter for Educational Research & Measurement Day during the 2026 SAM International Business Conference, taking place March 16–21, 2026, at the New England Institute of Technology in Rhode Island.

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Leadership Links #17

This week’s edition spotlights how companies are tuning leadership roles to match strategy in a fast moving market. Microsoft is creating a dedicated commercial CEO to tighten execution while Satya Nadella concentrates on AI and core architecture. Apple’s succession chatter centers on hardware leadership. H-E-B advances an experienced operator to a historic first. S&P Dow Jones Indices chooses a derivatives and data veteran to lead its next chapter, and Unilever strengthens people leadership across customer development, supply chain, and digital work.

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Accountability Without Authority: Holding Everyone to a Higher Standard

Accountability often brings to mind images of confrontation, discipline, or even public reprimand. In many workplaces, the word has been misused so frequently that it now carries a negative tone. Yet accountability, when practiced with intention and care, is one of the most valuable tools for personal and organizational growth. Rather than a mechanism for blame, it should serve as a structure for clarity, consistency, and shared purpose.

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Logo for “SAM Management Pulse” featuring a stylized electrocardiogram line integrated with the SAM logo. The background is a dark blue digital grid, and the heartbeat line glows in bright neon blue, emphasizing the concept of monitoring the pulse of contemporary management trends.

GSK CEO Transition: Balancing Legacy, Expectation and Renewal

Leadership transitions in the pharmaceutical industry carry stakes that extend far beyond shareholder headlines. The recent announcement that Emma Walmsley, CEO of GlaxoSmithKline (GSK), will step down at the end of 2025 represents one of those inflection points. Walmsley, who has guided the company since 2017, will remain through September 2026 to support continuity while Chief Commercial Officer Luke Miels takes over as CEO on January 1, 2026.

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Leadership Links #16

CEO shifts and org redesigns headline this week’s Leadership Links, from GSK’s planned handoff to Oracle’s co-CEOs and Mercedes’s tech and production refresh. Plus, healthtech M&A accelerates and MakeMyTrip adds new operating and finance leaders. Get board-ready takeaways on succession, structure, and execution.

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Graphic featuring a dark blue background with light-blue diagonal lines forming an arrow pointing to a central white SAM logo above the word Spotlight.

Spotlight on Leadership: Jamison Lewis

The Society for Advancement of Management (SAM) is proud to recognize Jamison Lewis, a remarkable leader whose dedication, academic excellence, and service have made a lasting impact on both the SAM community and the broader world of higher education.

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Leadership Links #20

This week’s edition looks at how leadership adapts culture, continuity, and strategy in changing environments. A new academic study shows corporate culture messaging shifts with national politics. A real estate CEO’s temporary medical leave puts succession and operating rhythm to the test. Fresh board appointments signal strategy in motion. Sector outlooks remind leaders that risk and business model design are converging. Even publishing tech events now point to rapid reinvention of customer experience.

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Trust Is Built in the Small Moments: How to Lead with Consistency

Trust is one of the most important currencies in the workplace, yet it is often misunderstood. People tend to equate trust with honesty, assuming that as long as they tell the truth, trust will follow. While honesty is essential, it is only one part of the equation. Trust also involves dependability, discretion, empathy, and how well you follow through on what you say. These qualities are shaped not by big promises, but by the repeated behaviors that others observe over time.

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Leadership Links #19

Porsche names Michael Leiters CEO for 2026, Santos loses its CFO, Heathrow lines up a new chair, Michael Dell calls for manufactured urgency, and Hyundai Motor India installs its first Indian CEO with a major investment plan.

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Resilience as a Team Sport: Why You Can’t Bounce Back Alone

When we talk about resilience in the workplace, we often imagine the lone professional who endures pressure with grace, bounces back from failure effortlessly, and thrives in high-stress situations without missing a beat. This narrative may be inspiring, but it is also misleading. Resilience is rarely built in isolation. Instead, it is shaped and sustained by the relationships and support systems that surround us.

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