Promotional graphic for the SAM International Business Conference presentation titled “Building Healthy Organizations from the Inside Out: How Leader Psychological Capital Shapes Culture, Resilience, and Results.” The image features a blue background with a subtle world map and blurred business meeting scene. A circular graphic highlights the four elements of psychological capital—hope, efficacy, optimism, and resilience—represented by icons. The presenter, Melonie Boone of Boone Management Group, is listed, along with a call to visit www.samnational.org/conference for more information.

Many organizational health initiatives fall short because they focus on visible behaviors rather than the psychological resources leaders use to shape systems. Culture change efforts, engagement programs, and leadership competencies often address symptoms instead of the underlying mechanisms that sustain organizational health over time.

This session introduces a leadership-based model of organizational health grounded in Psychological Capital, commonly referred to as PsyCap. PsyCap is composed of four internal leadership resources: Hope, Efficacy, Resilience, and Optimism. Together, these resources form a psychological infrastructure that influences how leaders interpret challenges, regulate emotion, and set expectations across their organizations.

Drawing on empirical research and practitioner insights from Boone Management Group, this presentation demonstrates how leader PsyCap scales beyond the individual level. When present in leaders, PsyCap shapes organizational culture, strengthens psychological safety, and increases adaptive capacity. Leaders with strong PsyCap influence systems through meaning making, emotional signaling, and behavioral modeling, embedding resilience and alignment into daily organizational life.

The session introduces the HEROic Leadership framework, which positions PsyCap as the antecedent resource leaders use to build healthy, sustainable organizations. Rather than focusing solely on competencies or behaviors, this approach emphasizes developing the internal psychological capacity that drives engagement, reduces turnover, and supports long-term performance.

Attendees will leave with a system-level understanding of organizational health and practical tools for using PsyCap diagnostics in leadership development, culture initiatives, and organizational design.

Join this in-person session at the SAM International Business Conference and explore how organizations can be built from the inside out through leader Psychological Capital.
Learn more and register to attend at www.samnational.org/conference.