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This week we are excited to share this Article by Randall Beck and Jim Harter from Workplace for Gallup on “Why Great Managers are so Rare”. You can find the article on Gallup by Clicking Here.
Companies often fail to choose the right candidate for managerial roles, with 82% of such selections lacking the necessary talent for effective management, according to Gallup. This consistent misjudgment costs businesses billions annually, since poor management can be detrimental to a company’s health. Proper management is crucial, as managers influence at least 70% of the variance in employee engagement scores. Alarmingly, a 2012 study by Gallup found that only 30% of U.S. employees felt engaged at work, with a mere 13% feeling the same globally. This engagement deficit has remained stubbornly consistent over the past 12 years, indicating that a majority of employees around the world aren’t achieving their potential at work. When performance metrics are erratic due to inconsistent management, it hinders business growth and efficiency. However, businesses that focus on raising employee engagement levels across all units see improvements in a range of performance indicators, from profitability and productivity to customer satisfaction.
Gallup’s extensive research suggests that only one in ten individuals have the natural talent required for managerial roles. While many people might have certain managerial qualities, only a small fraction have the combination of talents that significantly enhance company performance. However, with proper coaching and developmental plans, another 20% could function effectively in managerial capacities. Even so, the challenge is that most companies are not selecting their managers based on talent. Many are promoted due to their success in non-managerial roles or tenure, rather than their inherent managerial skills. The key traits of great managers, according to Gallup, include the ability to motivate employees, assertiveness, creating a culture of accountability, building trustworthy relationships, and making decisions based on productivity over politics. The potential for great management exists in every company. But to tap into this potential, companies need to refine their selection processes, looking beyond conventional methods and instead employing predictive analytics to identify and nurture true managerial talent.
The article is a must read for seasoned management professionals and those just starting their careers. If we peaked your interest, make sure to check it out over at Gallup.
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