The programming committee for the 78th Annual SAM International Business Conference is pleased to announce the acceptance of the presentation Assessing the Impact of Human Resource Management on Employee Reward and Retention in the KPMG Professional Service in Nigeria by Tosin Aderonke Ojo of the University of Chester.
Presentation Abstract: Employee commitment, productivity and retention issues are emerging as the most critical workforce management challenges for many professional firms across the globe. For many firms, “surprise” employee departures can have a significant effect on the execution of business plans and may eventually cause a parallel decline in productivity. This phenomenon is especially true in light of current economic uncertainty and following corporate downsizings when the impact of losing critical employees increases exponentially. Firms that provide professional services have employee retention as a core human resource issue. Professional firms rely on the expertise, knowledge, skills, capital resource and capacity development of their employees in order to compete favourably and indeed gain competitive advantage, both locally and internationally. Many questions related to workforce retention have not been reported yet. For example, is the workforce aware of any retention efforts in their agency? What makes the workforce think about leaving their work? How does a workforce feel about their agency’s retention situation? Do organizations discuss with the workforce specific reasons why they were leaving or not? Does the private sector workforce know of specific retention problems in their agency? What type of work environment or organizational culture, for example, supervisory style, or work itself, is most appealing to the workforce? It is against this background that this study focuses on KPMG; a major professional firm in Nigeria which was established many years ago to provide accounting, tax and advisory services to explore how human rewards impact the retention of employees from the lens of human resource management.
Join us online to see this great paper and many more March 13 – March 18, 2023. For registration information visit www.samnational.org/conference.