Leveraging the COVID-19 Pandemic to Create a Resilience Toolkit for Healthcare Leaders

The programming committee for the 77th Annual SAM International Business Conference is pleased to announce the acceptance of the presentation Leveraging the COVID-19 Pandemic to Create a Resilience Toolkit for Healthcare Leaders by Brenda Helen Sheingold of George Mason University.

Presentation Abstract: The aim of this project was to explore whether virtual classroom instruction during the COVID19 pandemic that utilized the lived experience of health care executives, policy leaders and clinical care providers could improve critical thinking and organizational resilience skills for graduate Health Systems Administration (MHA) students.

Twenty MHA students were provided with frontline accounts from thirteen contemporary
health system leaders who managed wide-ranging issues under extraordinary circumstances (such as a natural disaster or pandemic).

Presenters ranged from military commanders, executives from decimated hospital systems, prison systems, healthcare policy experts, book authors, ICU physician & nurse clinicians and community health center administrators for at-risk and vulnerable populations.

The students were assigned to write papers entitled, “Putting it All Together: Reflections on Resilience.” Students aligned resonating examples of resilience from the speakers with MHA program competencies and as lessons learned for healthcare leadership in a post-pandemic era. Program competencies are determined by the Association for University Programs in Health Administration (AUPHA)1 and the Commission on Accreditation of Healthcare Management Education (CAHME).2

Students populated the themes with examples offered by the speakers regarding how they
overcame challenges and barriers to adapt and adjust. Additional alignment was generated by the faculty by connecting Bloom’s Taxonomy of understanding, applying, analyzing, evaluating, and creating to the examples provided by students .3 The result was a cogent toolkit of behaviors, questions, and agility traits to inform and empower the next generation of healthcare leaders. The project produced a new pedagogy that successfully leveraged adversity as a component of life- long learning.

Join us online to see this great paper and many more March 31 – April 2, 2022. For registration information visit www.samnational.org/conference.