The programming committee for the 77th Annual SAM International Business Conference is pleased to announce the acceptance of the presentation Servant Leadership: The adjuvant role of Employee Engagement and Ethical Environment, authored Jet Mboga from Bloomsburg University.
Presentation Abstract: Ethics has transitioned from a silent element in businesses to stretching as wide as domestic and global markets whereby organizations are embracing ethics as a way that they can indulge their consumers, employees, suppliers, contractors, and all others that they handle business and using ethics as a support system that they build their business on. This qualitative study explores if servant leadership has an adjuvant role in employee engagement and contribution to an ethical work environment. A qualitative study was used with 137participants in the restaurant sector in Nairobi, Kenya. The findings confirm that leadership plays a role in employee engagement; managers who led by example care for and put employees’ needs first, listen and ask for feedback, and encourage collaboration saw an increase in the organization’s performance. Leadership styles directly correlate to employee engagement and ethical environment; these findings confirm that integrating servant leadership in restaurant businesses contributes to trust among employees and managers increases employee engagement, performance, and a sustainable, ethical environment.
Join us online to see this great paper and many more March 31 – April 2, 2022. For registration information visit www.samnational.org/conference.