This year at SAMIBC2021 we are pleased to announce another of our presenters, Michael Onorato from the State University of New York – College at Old Westbury. Dr. Onoroato will be presenting, The Impact of Emotional Intelligence on Hiring Decisions.

Presentation Abstract:

Emotional Intelligence (EI) is one of the most debated topics, specifically discussed in the field of human resources (HR) area, in business world. This study discusses the importance of EI for organizations especially human resources managers, and the impact of emotionally intelligent human resources professionals who have a role in employee selection processes in an organization.

It may not always be possible to hire the right candidate, at the right time and for the right position, or to decide on candidates that could satisfy the job requirements and be convenient for the organization. Wrong decisions made or wrong people hired during such processes lead to high turnover rates and waste of a significant amount of time and money. Job interviews may, from time to time, be under the influence of subjective factors and may lead the decision-makers to make wrong decisions. They stand as a significant tool of communication for human resources when hiring people, the outputs of which, as well as the interaction, are influenced by the key elements of EI such as self-awareness, self-regulation, motivation, empathy, and social skills. Those key components of EI might have impact not only on the interviewees’ chance to be chosen but also on the quality of hiring decisions done by human resources managers.

This study intends to investigate if EI helps to make good hiring decisions by mitigating the influence of subjective factors. It also examines the relationship among demographic factors, hiring decisions and emotional intelligence. The data is collected using a questionnaire survey from 190 HR managers all over the U.S. HR managers’ EI is measured using Wong and Low Emotional Intelligence Scale (WLEIS). The data was analyzed using SPSS. The results suggests that EI improves the recruitment process by helping HR managers in making objective decisions. This research puts an emphasis on the correlation between HR managers with high emotional intelligence and the vision of making right hiring decisions.

Join us online to see this great paper and many more March 18 – 20, 2021. For registration information visit