This year at SAMIBC2020 we are pleased to announce another of our presenters, Tor Guimaraes from Tennessee Technical University. Dr. Guimaraes will be presenting the paper Improving Business Innovation in Practice and Business Curriculum and Looking at the User Side of Software Engineering for Project Success.

Presentation 1 Abstract: In practice many factors have been recognized as important for business innovation success or failure, and the literature reflects the complexity and breadth of the relevant knowledge. Many authors would agree that the change process itself has to bear certain characteristics, and many proposed improvements in strategic leadership as critical to developing an organization environment conducive to innovation. Similarly, to help define and prioritize important problems and opportunities to the organization, many proposed Competitive Intelligence (CI) programs as important, while others proposed effective Management of Technology (MOT) as a critical requirement for successfully implementing most modern business changes. All these constructs have been addressed by isolated groups of researchers in their respective areas mostly ignoring the studies the other areas while the common denominator is achieving improved results from business innovation. Based on results from empirical research, the panel will discuss this more comprehensive model and the issues in integrating innovation as a body of knowledge into business curriculum, as well as the impact such integration can have on the success of business innovation in practice. Further, the panel will discuss business innovation from the perspectives of the Baldrige National Quality and the Tennessee Performance Excellence frameworks. Thus, it should be particularly important to academic researchers, practicing managers, and teachers of business innovation alike to have a discussion of all these major issues considered important for further success in business innovation.

Presentation 2 Abstract: As a general definition, software engineering is “the application of a systematic, disciplined, quantifiable approach to the development, operation, and maintenance of software.” The importance of user-related factors has long been recognized by various researchers as important to the successful implementation of any commercially available system. This study attempts to test the importance of these factors as determinants of software engineering project success as measured by adherence to specified requirements, compliance with initial budget estimations, timeliness of agreed delivery, and overall user satisfaction with the product delivered. It has brought together some user-related variables (degree of user participation, user expertise, user/developer communication, user training, user influence, and user conflict) previously studied separately by different authors into a more cohesive model. Data regarding 178 system development projects using software engineering methodologies has been used to test proposed relationships between the independent variables and project success as defined in this study. The results confirm the importance of user participation, training, expertise, user/developer communication, and lack of user conflict for improving project success.

Join us in Nashville, Tennessee to see this great paper and many more March 19 – 21, 2020. For registration information visit www.samnational.org/conference.